Please check your goods on delivery. If items do arrive damaged/faulty, please let us know within 3 days and arrange to post them back to us. We will reimburse you these extra postage costs. If you do not inform us within 3 days, then we will no longer be liable for items said to be damaged. Items must be returned with codes and labels as sent.

We are able to offer Exchanges or Credit Notes only for the total value of the goods within 14 days of receipt. Credit Notes will be valid for a period of six months. Please make sure that the item code and labels have not been removed from the items and that the items are posted back with the same internal packaging, in a sealed bubble envelope. Customers will be responsible for all expenses incurred to return and exchange goods. Alternatively, we are happy for items to be brought to our showroom in West Hampstead, London NW6 for exchanges.